Refund policy
WITHDRAWAL POLICY
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, takes possession of the goods.
In the case of a contract for several goods ordered by you as part of a single order and delivered separately, the withdrawal period begins on the day on which you, or a third party named by you who is not the carrier, takes possession of the last item.
To exercise your right of withdrawal, you must inform us at
Stealth Campervan
Owner: Norman Kriese
Am Sandberg 80
60599 Frankfurt am Main
Germany
Email: info@stealth-campervan.com
by means of a clear statement, for example by letter or email, of your decision to withdraw from this contract.
You may use the model withdrawal form for this purpose, but use of the form is not mandatory.
You can also exercise your right of withdrawal using the electronic withdrawal function provided on our website in the “Declare withdrawal” section. If you use this online function, you will immediately receive confirmation of receipt of your withdrawal declaration, including the date and time of receipt, on a durable medium, for example by email.
To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising your right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs, without undue delay and no later than fourteen days from the day on which we receive your notification of withdrawal.
This does not include additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us.
For the reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise. You will not incur any additional costs as a result of the reimbursement.
We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You must return or hand over the goods to us without undue delay and no later than fourteen days from the day on which you inform us of the withdrawal. The deadline is met if you send the goods before the fourteen-day period has expired.
You bear the direct costs of returning the goods.
Compensation for loss of value
You only have to compensate for any loss in value of the goods if that loss in value results from handling the goods in a way that was not necessary to establish their nature, characteristics and functioning.
As a general rule, an inspection may be carried out to the same extent as would be possible in a retail store. Any use, installation or modification beyond this may therefore result in a compensable loss in value.
Model withdrawal form
If you wish to withdraw from the contract, you may complete and send us this form:
Stealth Campervan
Owner: Norman Kriese
Am Sandberg 80
60599 Frankfurt am Main
Germany
Email: info@stealth-campervan.com
I/We hereby withdraw from the contract concluded by me/us for the purchase of the following goods:
Ordered on / received on:
Name of consumer(s):
Address of consumer(s):
Date:
Signature of consumer(s) – only if submitted on paper: